Cimpress is a fine business that has been in search of strategic direction for the last 6-7 years, groping for the right balance between value-added customization and low-cost production. These two sources of differentiation are often at odds because the scale economies required to claim a cost advantage depend on running lots and lots of […]
In 1998 RealPage Communications, an internet hosting service for the commercial and residential real estate industry, merged with Rent Roll, a provider of property management software, giving birth a few years later to the company’s flagship property management SaaS, OneSite. At a time when property managers were still awkwardly fusing disparate general purpose on-premise systems […]
Today’s post is part of a broader discussion about scale advantages: when they apply and to what degree. I’m addressing this topic in the context of rolled-up entities because, in my experience, it is here that scale advantages seem far too liberally promoted, even if they do sometimes apply with awesome effect. This write-up was […]