Customers are the lifeblood a business and Salesforce touches just about every nook of software that has anything to do with finding, acquiring, and supporting them. The grandaddy of SaaS, Salesforce pioneered a cloud-hosted subscription model that altered not only when software vendors realize revenue but how they create value. With one-and-done license sales replaced […]
Category Archives: [CRM] Salesforce
scuttlebits [GWRE] Guidewire Software
[scuttlebit] Guidewire scales
What are scuttlebits? Nowhere is the insurance industry’s notorious resistance to change more evident than [...]
Continue reading →scuttlebits [WISE] Wise plc
[scuttlebit] Wise is probably going to be fine
What are scuttlebits? “we fundamentally believe whoever has the best infrastructure in this space will [...]
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Continue reading →[IT] Gartner
Is Gartner Doomed?
In simple terms what Gartner does is it furnishes research reports that executives use to [...]
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Continue reading →scuttlebits [SCHW] Charles Schwab
[scuttlebit] Charles Schwab is so back
What are scuttlebits? Nobody talks about Charles Schwab anymore, but just two and a half [...]
Continue reading →scuttlebits
[scuttlebit] thoughts on ASML
What are scuttlebits? I recently read Focus: The ASML Way by Marc Hijink, a book [...]
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